Privacy Policy and Data Protection Overview

This privacy policy outlines how we collect, process, and protect your personal data while ensuring compliance with South African laws and the Protection of Personal Information Act.

Information We Collect

We gather limited personal and technical information only when relevant to your use of our services or contact with our team.

• Contact details provided through the inquiry form, such as name, email address, and phone number.
• Submitted inquiry details, asset value information, and your service interest selection.
• Usage and technical data when you access our website, including browser and device information.
• Any feedback or communication sent by you during or after service initiation.

How Your Information Is Used

We use your personal data solely to respond to inquiries, improve services, and comply with applicable laws.

• Facilitating communications and consultations in response to submitted inquiries.
• Improving website experience through technical and usage analysis without identifying individuals.
• Ensuring compliance with South African information protection requirements.
• Maintaining records related to user requests and follow-up communication.

Legal Basis for Data Use

All processing is performed on a lawful basis under South African data protection law.

We process your personal data only as necessary for direct communication and legitimate interests in providing you with requested information.

Information Sharing

We do not sell your personal data. Information is only shared when legally mandated or essential for service fulfillment.

• With service providers conducting technical operations under strict confidentiality obligations.
• To comply with court orders or legal requirements as necessary.
• When required to investigate suspected unlawful use or to protect the rights and safety of our service.

Data Security

We take reasonable technical and organizational precautions to secure your data. Access is limited to authorized personnel, and we periodically review measures to maintain protection against loss, misuse, and unauthorized access.

Your Data Rights

South African law gives you certain rights with respect to your personal information.

• Access the data we hold about you and request correction or deletion.
• Object to the processing or use of your information for certain purposes.
• Withdraw consent for marketing or direct communications at any time.
• File a complaint with the Information Regulator if you believe your rights are violated.

Cookie Usage

We use cookies for basic website functionality. More on our cookie usage and your options may be found in our Cookie Policy.

Read our Cookie Policy Read our Cookie Policy

Contact Us

To exercise your data rights or ask privacy-related questions, contact our team using the details below.

Updates to This Policy

We may update our privacy policy periodically for legal or operational purposes. The most current version will always be available on this page.